otg
New Member
Posts: 2
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Post by otg on Apr 21, 2017 23:18:30 GMT
Hi All, I'm having trouble communicating to the UNO board. I connect the USB cable and my PC says "USB device not recognized" and when I run UGS it says "No Serial Ports Found". I've manually installed the Arduino IDE but that hasn't solved the issue. Any suggestions? Thanks! Also, my PC is Windows 10 x64. Edit: I attached a screenshot of my device manager. It shows an unknown USB device with a "Device Descriptor Request Failed". Attachments:
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otg
New Member
Posts: 2
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Post by otg on Apr 22, 2017 2:14:26 GMT
Solved!
After spending a few hours troubleshooting various possibilities, I discovered the cable was bad.
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Post by Derek the Admin on Apr 22, 2017 4:22:57 GMT
Sorry to hear of the trouble. Glad you got it figured out though. That would have actually been my last guess because each cable gets plugged in with each board to flash it with the firmware. We've seen a bad cable or two, but that method (I thought) kept them from going out.
Do you need us to send you a new cable?
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