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Post by CT COMBS on May 20, 2017 2:02:47 GMT
YES I HAVE EXTRACTED THE FILES AND IN THE FOLDER UNDER ARDUINO-1.8.2 I HAVE OPENED THE DRIVERS FOLDER. IM NOT SURE WHERE TO GO FROM THERE. I HAVE NO PROBLEM BRINGING UP THE DRIVER UPDATE SCREEN IM JUST NOT CLEAR ON WHICH FILE TO SELECT. I DO NOT SEE AND ARDUINO.INF FILE NAME.
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Post by CT COMBS on May 20, 2017 3:03:26 GMT
OK I WAS ABLE TO GET THE DRIVER INSTALLED. WE ARE UP AND RUNNING, THANKS A BUNCH!!!
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Post by Derek the Admin on May 20, 2017 16:45:05 GMT
Awesome! Glad you are up.
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laks
Junior Member
Posts: 86 
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Post by laks on Nov 18, 2017 15:49:43 GMT
Hi noob here need your tips  so after following assembly vidz of my king courtesy of chris (good job mate thanks) came up on the uno board connected OS X EL CAPITAN shows pop up message "USB device drawing too much power"USB DEVICES DISABLED unplug the device using too much power to re-enable USB devices." dont know what to do next  |
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Post by Derek the Admin on Nov 18, 2017 20:59:16 GMT
What operating system are you using? Sometimes (rarely), they have to be powered by a USB hub. Let's make sure that there isn't a short on one of the stepper drivers though. Unplug the stepper motor driver shield (the red board) after unplugging everything and leaving it unplugged for at least 30 seconds. Then, with the blue board by itself, try to plug it in and see if you get the same message.
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laks
Junior Member
Posts: 86
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Post by laks on Nov 19, 2017 1:15:40 GMT
Hi Derek i am using OSX EL CAPITAN. ok i did plugged the blue board with the red board removed and no message popped
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Post by Derek the Admin on Nov 19, 2017 2:10:06 GMT
I fear you have a short on a stepper driver. This could be simply a factory defect on a driver or maybe one was shorted when configured, if you've gotten to that point.
In the course of 5 or 10 mins you can isolate the issue and we can go from there. In the steps below, make sure all power including the USB cable is disconnected for at least 60 seconds prior to removing or installing anything.
1: add just the red board with no drivers on top of the uno board. Connect the USB cable. If no message, proceed. If message pops up, stop and let us know.
2: disconnect all power and wait. Add a stepper driver to the X port. Plug cable in. If no message, proceed. If message pops up, disconnect all power and wait. Remove that stepper driver and place it apart from the others. Install a different driver. Connect the cable. If no message, proceed. If you bet a message, stop and report it to us.
3. Do the same as in step 2 with the other stepper driver ports on the red board. Ideally, one of the stepper drivers has a short and can be replaced by the spare and all is well. If not, let us know.
4. If above 3 fail, try a different USB port. If this is not successful, let us know.
I have seen another customer with a mac just have to use a USB hub when nothing else was wrong. The current draw from the USB port, although low when all is working normally, apparently may exceed what some macs set as the acceptable threshold.
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laks
Junior Member
Posts: 86
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Post by laks on Nov 19, 2017 3:34:56 GMT
thanks derek. i am now at the office and i try it on a windows 7 based pc and wallah it tries to install drivers but did not found any  “windows was unable to install your unknonw device” now i will try downloading the ardunio driver. WOOHHOOO and it successfully installed on windows pc. so now i have to bring in some USB HUB for my IOS device hope it will also work thanks again DEREK more power to you and to my ports |
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Post by Derek the Admin on Nov 19, 2017 11:07:52 GMT
Nice. Glad it's up.
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laks
Junior Member
Posts: 86
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Post by laks on Nov 19, 2017 16:22:43 GMT
tried on mac again with usb hub no luck at all |
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Post by Derek the Admin on Nov 19, 2017 20:52:52 GMT
Try the USB hub then. That's working on another computer than we know we don't have a short issue. I have seen more than Mac that the current threshold is just too low .
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Post by aforww on Nov 19, 2017 21:12:39 GMT
Just to be sure, is it a powered USB hub? And a stupid question but that's the only thing I can think of. The hub has to have it's own power supply.
Could also try a thunderbolt hub.
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Post by aforww on Nov 19, 2017 21:13:57 GMT
By the way, I was just reading apple limits current output on USB 2.0 to 500ma unless it's an official Apple product (why I won't ever support them). The 3.0 will go up to 1100.
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laks
Junior Member
Posts: 86
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Post by laks on Nov 19, 2017 21:47:44 GMT
it was just a PnP hub ill get one powered hub by tomorrow. anyway CK is alive set it up on a temporary windows pc. thanks guys appreciate it
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Post by jreimers on Nov 19, 2017 22:48:11 GMT
By the way, I was just reading apple limits current output on USB 2.0 to 500ma unless it's an official Apple product (why I won't ever support them). The 3.0 will go up to 1100. Snob |
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“windows was unable to install your unknonw device” now i will try downloading the ardunio driver.
